Effective Date: 19 November 2023
At PartnerSwag.com (referred to as “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and your rights regarding your personal data.
By using our website, services, or products (collectively, the “Services”), you agree to the terms outlined in this Privacy Policy. Please take a moment to read this document carefully.
1. Information We Collect
a. Information You Provide to Us
We collect personal information when you interact with our website or Services, including:
- Account Information: When you create an account, we may collect your name, email address, phone number, shipping address, and payment information.
- Communication Data: Any information you provide when contacting us through our website, email, or customer service.
- Purchase Data: When you make a purchase, we collect transaction details such as items purchased, purchase date, and payment method.
b. Information We Automatically Collect
When you visit PartnerSwag.com, we automatically collect certain information about your device and your interaction with our website, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Information on how you navigate and interact with our website, such as pages visited, time spent on each page, and click-through patterns.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and collect data about how you use our website.
c. Information from Third Parties
We may also collect information from third-party sources, such as social media platforms or payment providers, where you have consented to share your data with us.
2. How We Use Your Information
We use your personal information to:
- Provide, operate, and improve our Services.
- Process and fulfil orders, including shipping and handling.
- Communicate with you regarding your account, orders, or inquiries.
- Customise your experience on our website.
- Send promotional offers and marketing communications (with your consent).
- Comply with legal obligations and enforce our policies.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party vendors that help us with payment processing, shipping, and website hosting.
- Business Transfers: In the event of a merger, sale, or acquisition of our company, your information may be transferred to the new entity.
- Legal Obligations: We may disclose your information to comply with legal requirements, protect our rights, and respond to lawful requests from authorities.
4. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information in certain circumstances.
- Objection: You can object to the processing of your data for direct marketing or other legitimate purposes.
- Data Portability: You can request to receive your personal data in a structured, machine-readable format.
To exercise your rights, please contact us at hello@partnerswag.com.
5. Security of Your Information
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand and improve user experience on our website.
- Provide personalised content and ads.
- Analyse traffic and performance of our site.
You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@partnerswag.com
Address: Unit 7 – Scratchers Lane, Fawkham, Longfield, England, DA3 8PU